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Computer
Cabling & Networking Solutions @ Everyday Low Prices!
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FirewireGear.net
At this time we can only process Purchase Orders for Government and Educational Institutions ONLY!
P.O Must Exceed $250.00 U.S.DPlease FAX Order to Linda @ 1-727-209-1302P.O May Take Up to 10-Business Days to Process!
| CoolGear
Help Center |
| Welcome
to the CoolGear help center, we know sometimes
issues arise that are beyond both our control.
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Security
If
you are concerned about the security policies
we have in place look no further then,
click here.
|
Returns
If
you need to make a return you will need to apply
for an RMA number. Please follow this link for
the RMA application form, click
here. |
Phone
Orders
Unfortuently
at this time we can not accept orders over the
phone. We are a 100% Web enabled company and do
not have the resources in place to accept orders
through the telephone. ALL ORDERS MUST BE PLACED ON THE SITE, THIS INCLUDES PURCHASE ORDERS! |
Product
Availability
Although
our system currently displays the status of items,
(i.e. In-Stock, Out of Stock) you can always use
this handy form to drop us an e-mail to see if
it is in stock, click here. |
International
Orders
hmm? |
Order
Confirmation
Every
Order placed at CoolGear.com recieves a order
confirmation by e-mail. It is crucial that you
first give us a valid e-mail and secondly that
you check it. In order for us to track your order
and help you with any questions you may have we
will need the order number that is located in
that e-mail. |
Shipping
Costs and information
Shipping
Options are available during checkout. However
we do accomodate special shipping requests, contact
us at 1-888-688-2188. |
Pricing
Policy
View
our current pricing policy,
click here. |
Payments
We accept Visa, Master Card, Discover
and American Express. |
I
Still Need Help
We understand, we couldnt possibly
fit all your possible questions on one page. Please
use this simple form if you have any other questions,
click here. |
Urgent
Help
In case you have a severe emergengy
you may contact our hotline at 1-888-850-9543.
Please have your Order Number handy, it is required
to continue. |
To All Our Visitors:
COOLGEAR respects your privacy and is committed to protecting it.
We recognize your need for appropriate protection and management of personally identifying information you may share with us (any information by which you can be identified, such as name, address, and telephone number). COOLGEAR does not currently rent, sell or otherwise forward your name or other personal information to other companies.
You can browse the publicly accessible portions of our Site without telling us who you are or revealing any personal information about yourself. We do track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous unless registered. Best efforts are made to keep the information update & valid on the site but at no point we will be responsible for any mis reporting or mis representation of the information provided on the site. We welcome any suggestions or enquires or complaints about any of the features or contents or the data on the website & will strive to improve our service.
Some of our Web pages utilize "cookies" so that we can better serve you with more tailored information when you return to our site. "Cookies" are bits of arbitrarily generated data deposited on your computer's hard drive. They are used to enhance your interactive experience and generally improve our service to you. They do not allow us to track your Internet activities outside of our Site. Most commercially available browsers can be set to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it, or to refuse cookies altogether. We note, however, that deciding to refuse cookies may impair Site performance, limit functionality and lead generally to a less satisfying experience on our Site.
We encourage you to register your details with us. However, much of our Site is closed to all but fully enrolled Members.
You can view our terms & conditions and if agree, can register to become the member under various membership schemes. On verifying all the information supplied by you, the membership will be awarded on approval by the company. On finding violation of the terms & conditions by an member, COOLGEAR reserves the right to terminate the membership at any given time without giving reasons.
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